We ship Monday thru Friday, excluding major holidays, and are usually shipped from the USA within 2/3 business days. We will e-mail you a shipment notification once your order ships that have a tracking number and estimated delivery date. 

All order inquiries should be made to: madrecita.co@gmail.com

Please do not DM Instagram. They get easily buried.

All business inquires must be sent to email for attention!

Once your order is confirmed we immediately begin processing your order and cannot add or remove items from your order.

Fulfillment starts immediately please double check your address as we are unlikely to be able to update this once your order is placed. 

Unfortunately, once the package leaves our facility - questions, comments and concerns will have to be directed to your local post office.

Please make sure you entered it correctly. If it still doesn't work, it may have expired. 

If you receive a damaged or defective item, e-mail madrecita.co@gmail.com with a photo and your order number and we’ll work with you to get this resolved.